Two companies have this week given better than expected customer service.
Razco - I could not find my extension straps to connect the holster to my bino harness. I emailed and in less than a week I had them sent to me no charge and no questions asked.
Teslong Bore scope - I let slip the 26” rod down the bore and it center punched the camera lens on the firing pin. Put a dent in it and made it unusable. emailed them and asked to just buy a replacement rod rather than whole kit. They asked a couple questions and said they are sending me
a new rod free of charge this week. I figured a new rod would be $75 or so.
So both of these companies were responsive and went above my expectations for issues that were of my own making.
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Glad to hear it. Always nice to hear what companies are taking care of customers.
I’ve got one more for you.
BPI Outdoors. I’ve had minor issues with a Durasight scope rail that was milled too thin at the screw holes (screws would seat completely) and a CVA muzzle loader that sheared off the locking lug. Both times they picked up the phone, listened to my problem, and delivered a solution. Best customer service I’ve found in the market!